General Terms and Conditions of Sale

All transactions, services, and agreements concluded by or with our company are subject to the following terms and conditions. The customer acknowledges having read and unconditionally accepted these provisions.
These terms and conditions form an integral part of the agreement. Deviations are only valid if made in writing.
Any invoice not paid by its due date shall, by law and without prior notice, accrue interest at a rate of 2% per month, with the due date serving as notice of default.
Complaints regarding our invoices or services must be submitted by registered mail within 14 calendar days from the invoice date.
The buyer may not invoke their own purchase conditions if they conflict with these general terms and conditions of sale.
Purchased goods remain the property of the seller until full payment of the price has been made.
Goods are always transported at the client’s own risk.
Delivery or completion dates are given for information purposes only. Under no circumstances shall the buyer be entitled to cancel the order or agreement, or claim damages due to non-delivery or late delivery.
Software ownership. Unless expressly agreed otherwise in writing, all software remains the property of the seller. After payment of the invoice, the buyer obtains a right of use for the described software in accordance with the provisions of our General License Conditions for Standard Software Products. Any other use, either for themselves or for third parties, is strictly prohibited. The buyer must take all necessary measures to prevent unauthorized use of the software. The buyer remains liable for any unauthorized use.
Software liability. Before any work is performed by our company on the customer’s computer systems, the customer must take appropriate measures to protect against data loss. Under no circumstances can our company be held liable for such data loss, nor can it give rise to any claim for damages by the customer.
The provisions stated in contracts with our company for Professional Services, or in License Agreements for Standard Software Products, take precedence over these general conditions for the matters they describe. The possible invalidity of one or more clauses of these general terms and conditions shall not result in the invalidity of the entire agreement. All other provisions remain fully applicable.
In case of dispute, only the Commercial Court of Ostend shall have jurisdiction.